At Cruser Mitchell, we adhere to a simple principle: Obtain excellent results for our clients in the most efficient manner. A lawsuit presents a business decision, and that is how we approach litigation management. Also, we have implemented metrics to measure our results and ensure our attorneys focus on delivering excellence with efficiency.

Upon retention, we are 100% resolution-focused and that resolution will be determined by our client after we provide all options—just like any other business decision. We help each client to determine what a “win” is, and then design a strategy to achieve this “win” economically and efficiently.

Rather than tell you about our difference maker approach, we can show you our Scorecards. Or, you can talk to dozens of clients who will describe Cruser Mitchell as “one of the best firms in the nation.”

By consistently following this principle, we have grown from a single office with four lawyers to more than 100 lawyers in multiple states. Cruser Mitchell represents clients in all types of litigation, including employment and professional liability claims, complex product liability cases, GL and auto claims, trucking matters, insurance coverage disputes and more.

Diversity & Inclusion

At Cruser Mitchell, we are dedicated to encouraging and embracing diversity, a commitment carried out through policies and efforts in recruiting, training and retention across the firm. We strive to maintain a legal and non-legal staff that reflects the diversity of our communities and the clients we serve. In full support of American Bar Association Resolution 113, we recognize and celebrate that the creative thinking and varied perspectives our lawyers and staff bring enhances our workplace and our response to the needs of our clients.

Our firm ensures equal employment opportunity without discrimination or harassment based on race, color, national origin, religion, age, sex, disability, citizenship, marital status, sexual orientation or any other characteristic protected by the law. Further, we celebrate the different backgrounds, beliefs and experiences of our employees through the professional and community organizations in which we participate and the local, national and international programs we support.

Read the open letter penned by 170 general counsel and corporate legal officers to law firms: Improve on Diversity or Lose Our Business.



At Cruser Mitchell, we combine creativity with core competency and always insist on expertise over general knowledge to minimize our clients’ legal exposure and expenses. We are aggressive on our clients’ behalf, but because of our years of experience, we also know when they should avoid trial. We have litigated disputes for a variety of clients including individuals, insurance companies and Fortune 500 companies.


ACCC Insurance
ACE Global Markets
Allied World Assurance Co.
AmTrust North America
Arch Insurance
Aspen Insurance Company
Atrium Underwriting
Axa XL
Berkley Risk Administrators Company
Capitol Insurance Companies
Cap Specialty
Cherokee Insurance
Chubb Group
The Coca-Cola Company
The Coca-Cola Bottling Company
Costco Wholesale Corporation
CNA Insurance
Crete Carrier Corporation
Crosswalk Claims
Darwin Professional
Underwriters, Inc.
Days Inn Worldwide
DB Insurance
Enterprise Car Rental
Euclid Specialty Managers
Everest Insurance Company
Fantasia Industries
Farm Bureau
Farmers Insurance
Fed Ex Freight, Inc.
GAB Robbins North
America, Inc.
Gallagher Bassett Services
Great American Insurance Company
Greystar Management
Hartford Steam Boiler (HSB)
The Hartford Insurance
Hilton Grand Vacation Club
Hub International Limited
J.B. Hunt Transport, Inc.
JWF Specialty Co., Inc.
Lancer Claims Services
Leavitt Group Insurance
Liberty Mutual Insurance Company
Lyft, Inc.
Monitor Liability Managers
Munich Re
Nexus Specialty, Inc.
Network Adjusters
Norfolk Southern Railway Company
Professional Liability Insurance Services
Professional Security Consultants
Republic Services, Inc.
Ryan’s Steakhouse
Sedgwick CMS
Skyward Specialty Insurance
Southwire Company
Tokio Marine
Triton Claims
Tyson Foods, Inc.
Underwriters at Lloyd’s London
US Administrator Claims
USA Truck, Inc.
Werner Enterprises, Inc.
Wright Risk Management
Wyndham Worldwide
Carroll County, GA
Coweta County, GA
Dekalb County, GA
Fulton County, GA
City of Loganville, GA
Newton County, GA
City of Thomaston, GA


Visit our open position listings on LinkedIn to learn more about career opportunities with Cruser, Mitchell, Novitz, Sanchez, Gaston & Zimet, LLP.

Community Engagement

At Cruser Mitchell, we believe being good citizens is as important as being good lawyers. We provide financial support for a number of global and local agencies, and our staff is engaged with local, national and international non-profit organizations, serving as volunteers, leaders, on boards of directors, and mentors.

Cruser Mitchell has partnered with World Vision for many years to provide support for ten children in developing nations. Through financial support and ongoing communication, we are committed to helping these children receive medical care and education.

Mission: Hope is a Christ-centered organization committed to working with local leaders and churches to distinguish their assets as well as their greatest challenges, working transform impoverished villages into sustainable ones.

An agency of the United Methodist Church, Murphy-Harpst is an independent not-for-profit organization committed to meeting the needs of abused and neglected young people through residential treatment, placements in specialized foster care, and community programs that serve at-risk children and their families.

Redeemer’s House International builds holistic relationships with at-risk families in remote urban areas. They currently work in Panajachel, Guatemala. Their vision is to join with God in breaking the chains of poverty and transforming lives through the love of Christ. Simply said, they fight for those that cannot fight for themselves

Community Engagement News


Cruser Mitchell sets the standard for excellence! They are attorneys who think outside the box and always are coming up with creative solutions. I wish Cruser Mitchell were licensed in all 50 states!
Sr. VP of Quality, Regulatory and Risk Management, National Product Manufacturer
I oversee risk management for my company all over the nation and manage hundreds of lawyers. Without question, Cruser Mitchell is always at the top of my list both in service, results and efficiency.
Risk Manager, Fortune 500 Company
I had the opportunity to sit in a weeklong trial involving Bill Mitchell where we obtained a defense verdict. The case involved a seriously injured plaintiff who was crippled. The exposure was potentially in excess of $10,000,000. Fortunately, my company was represented by Bill Mitchell of Cruser Mitchell. I've participated in and/or monitored many trials over the years and Bill did a fantastic job. Bill's closing argument was truly exceptional, just like the end result.
General Counsel, Fortune 500 Company
I was so well represented by Scott Gurtman at Cruser Mitchell. He was incredibly smart, caring and responsive to all my questions throughout, and we came to a settlement that I felt really good about. I highly recommend working with Scott on any of your claims.
Insured, Fortune 500 Insurance Carrier