Jennifer Kapp
partner
Cruser, Mitchell, Novitz, Gaston & Zimet, LLP
One Liberty Place
1650 Market Street, Suite 3600
Philadelphia, PA 19103
ABOUT
With a practice focused on employment practices liability, directors & officers (D&O) claims, homeowners association disputes, and bad faith litigation, Jennifer brings a unique and strategic perspective to every case. Having spent nearly a decade handling claims before transitioning to litigation, Jennifer possesses an insider’s understanding of risk assessment, claims evaluation, and resolution strategies, making her a formidable advocate for clients navigating high-stakes disputes.
An expert in litigation management and negotiation, Jennifer is known for attacking cases disruptively rather than simply going through the motions. She approaches each matter with a tailored strategy, beginning with the client defining the win and ensuring that every legal decision aligns with their ultimate goals. This results-driven approach has earned Jennifer a reputation for securing favorable outcomes efficiently and effectively.
Beyond her extensive defense experience, Jennifer spent years handling family law cases, honing her ability to zealously advocate for clients during complex and emotionally charged disputes. This background sharpens her litigation skills, particularly in high-pressure negotiations and contentious proceedings.
Jennifer frequently trains claims professionals nationwide, sharing insights on litigation trends, negotiation tactics, and effective claims management. Her knowledge of claims handling and litigation strategy makes her an invaluable resource for both clients and industry professionals alike. She is also a frequent co-host of the Claims Never Sleep podcast, where she engages in discussions with claims professionals about industry trends, hot topics, and claims strategies.
Jennifer is also deeply committed to her community and serves on multiple boards, using her legal expertise and leadership skills to make a meaningful impact. Whether advocating for local initiatives, supporting nonprofit organizations, or contributing to industry boards, she remains dedicated to fostering positive change and strengthening the communities she serves.
Education
Widener University Delaware Law School, Wilmington, DE
Fairfield University, Fairfield CT
Areas of practice
Litigation Percentage
100% of Practice Devoted to Litigation
Bar Admissions
Pennsylvania
Associations
Member, Lackawanna County Bar Association
Licensed Claim Examiner in all 50 States