Litigation Management Process & Strategy
September 30 at 1pm ET
REGISTER
98% of cases don’t go to trial.
So why prepare and pay as if they are?
This one-hour session will provide you with the methodology and tools to develop the right mindset and skill set to resolve claims economically and efficiently. And you’ll learn to implement heightened standards and expectations for your team and defense counsel.
Approved for 1.0 hour Florida adjuster CE credit.
Masters of Negotiation Series
October 7 – November 11
Wednesdays at 1pm ET
Did you know that 94% of all cases settle? So great negotiation skills are vital to achieving excellent results. Join us for this FREE six-week webinar series and come away with the skills you need to save legal fees and indemnity by creatively and efficiently resolving cases.
Each session approved for 1.0 hour Florida adjuster CE credit.
Oct 7: Playing Chess Instead of Checkers: A Strategic Approach to Negotiation
Oct 14: Soft Skills of a Master Negotiator
Oct 21: Framing the Case to Appeal to Plaintiff’s Needs
Oct 28: The Leverage Point of Collectability
Nov 4: The Theatre of Mediation
Nov 11: Criteria to Identify the 1% of Cases that Go to Trial
Overcoming Hurdles on the Course to Resolution
October 22 & 29
1pm ET
REGISTER
94% of cases ultimately settle. The question is: when, and at what cost? After you pay defense counsel $5,000 or $50,000?
Delays aren’t accidental. They stem from predictable hurdles that stall progress and drive up expense. We identify the most common hurdles to settlement and share a practical mindset and skill set for clearing them — so you can move cases forward efficiently and strategically.
Topics in this two-webinar series include:
- Recognizing the Hurdles – You Can’t Overcome What You Don’t See
- Most Common Hurdles: Lack of Information, No Demand, No Communication, Inactive Defense Counsel, Bad Actor Co-Defendants, Carrier Institutional False Hurdles
- Open Forum to Share YOUR Hurdles
Each session approved for 1.0 hour Florida adjuster CE credit.
Masters of Negotiation LIVE!
We’re taking our popular Masters of Negotiation series on the road and our first seminar SOLD OUT!
This live, next-level, interactive experience includes active participation, break-out exercises, and instructor-led workshop sessions, equipping participants with practical strategies to overcome systemic hurdles with an emphasis on fine-tuning negotiation soft skills. In the AI era, the skills learned in this seminar will separate Master Negotiators from everyone else.
We want to bring this seminar to YOU so tell us where to go!
Audience: Claims Professionals, Examiners, Claims Executives, Litigation Managers, In-House Counsel, Risk Managers, and TPA Professionals
This event is offered at no cost and to claims professionals only.
Continuing Education: 6.0 hours Adjuster CE credit and attorney CLE credit pending

Your expertise deserves recognition. Upon successful completion of this course, you will walk away a Certified Master Negotiator TM (CMN)—a distinct credential that underscores your elite capability in resolving complex claims efficiently and strategically.
Georgia’s New Tort Reform Law: What Does It Mean for the Claims Industry?
More Dates Coming Soon
In early 2025, Georgia’s General Assembly passed the state’s first meaningful tort reform legislation in 20 years. Join us for a free webinar where we’ll dive into how this new law is affecting many aspects of tort litigation.
Georgia’s New Tort Reform Law: Impact on Negligent Security Claims
More Dates Coming Soon
Georgia’s new tort reform law will have a significant effect on negligent security cases, dramatically changing the standards for both invitees and licensees. Join us for a free, one-hour, deep dive into what this new law will mean for negligent security claims.